Search Degradation

Incident Report for Moveworks GOV

Resolved

We have identified and resolved an issue that was impacting the search ranking accuracy of ingested knowledge articles and files.

This incident caused relevant content to be inaccurately weighted or excluded from search results. The underlying cause has been fully corrected, and all search functionality, including content relevance and retrieval, is now performing as expected.

Posted Oct 15, 2025 - 22:27 UTC